Be prepared to answer questions relative to your duties and responsibilities, number and nature of direct reports, coaching and mentoring skills and results, team building experience, adaptability, how you have handled "difficult employee" problems, reporting and interpersonal relationships within your company, budget responsibilities and specific accomplishments.
Style:
Describe your management style?
Motivation:
Tell me about the last time you had to motivate a distributor, group or individual whose volume was down. What did you do and what were the results?
Adaptability:
Give me an example of how you were able to maintain effectiveness in varying environments and with different tasks, responsibilities, and people.
Aligning Performance for Success:
How do you establish performance and development goals, coach performance, provide training and evaluate performance?
Team Building:
What methods do you employ to help build cohesive teams and facilitate the completion of team goals?
Building Partnerships:
Tell me how you have identified opportunities and taken action to build strategic relationships between your area and other areas, teams, departments, units or organizations to help achieve business goals.
Building Strategic Working Relationships:
Describe how you have worked effectively with teams or work groups outside of your formal line of authority to accomplish organizational goals.
Building Trust:
As you conduct internal and external business activities, how do you maintain and promote social, ethical and organizational norms?
Coaching:
How have you facilitated the development of others’ knowledge and skills; and provided guidance to help them reach their goals?
Delegating Responsibility:
On what basis do you allocate decision-making, authority, and task responsibilities to appropriate direct reports?
Developing Others:
Give me an example of how you have developed direct reports’ skills and competencies by planning effective developmental activities related to current and future jobs.
Empowering Job Design:
How do you determine the most effective organization and job structure to accomplish a goal or strategy?
Facilitating Change:
How have you encouraged others to seek opportunities for different and innovative approaches to addressing problems and opportunities?
Follow Up:
What procedures have you established to monitor the results of assignments or projects you have delegated; taking into consideration the skills, knowledge and experience of the assigned individual and characteristics of the assignment or project?
Presentation Skills:
What methods do you use to present ideas effectively to individuals or groups, and how do you target presentations to the characteristics and needs of the audience?
Gaining Commitment:
How do you inspire and guide individuals toward goal achievement?
Information Monitoring:
How do you collect and review information needed to manage a project or organization?
Innovation:
Give me an example of how you have generated creative solutions to work; situations trying different and novel ways to deal with organizational problems and opportunities.
Leading Through Vision & Values:
How have you gone about creating a desired future state through helping others see and emotionally feel, how things can be different [and better]?
Managing Conflict:
Give me an example of a time when you had to deal with others in an antagonistic situation.
Negotiation:
Give me an example of how you effectively explore alternatives and positions to reach outcomes that gain all parties’ support and acceptance.
Organizational Awareness:
How have you used your knowledge of systems, situations, pressures and culture inside the organization to identify potential organizational problems and opportunities?
Planning & Organizing:
How do you establish a course of action for yourself and others to accomplish a specific goal?
Risk Taking:
Give me an example of a time when you initiated an action that involved a deliberate attempt to achieve a recognized benefit or advantage where potential negative consequences existed.
Strategic Decision Making:
How have you created and achieved a desired future values, individuals and group goals and systems?